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Dutch Customer Service Automotive Industry- Barcelona

Be part of an innovative team dedicated to providing excellent service in the automotive industry!

Job Title: Customer Service Representative (Dutch-speaking)

Location: On-site, Barcelona, Spain (SELVA DE MAR 129)

Industry: Automotive

Contract Type: Indefinite, Full-time

Shift Details: Monday to Friday, 8:00 AM – 5:00 PM

Salary: €21,700 annually + €2,000 yearly in benefits

Job Summary:

Join our team as a Dutch-speaking Customer Support Agent in the automotive sector, where you will be the first point of contact for customers, providing top-notch support and solutions for various needs.

Main Tasks:

Manage customer inquiries via phone, email, and chat, ensuring prompt resolutions.
Log contact details and resolve issues within established service level agreements.
Stay informed about products and services to provide accurate customer support.
Escalate significant issues to a Mentor as needed.
Follow all established project processes and procedures.
Support team members during absences and participate actively in team meetings.
Engage in additional tasks to sustain service performance and customer satisfaction.

Requirements:

Native-level Dutch proficiency and fluent English.
Minimum of 1 year in customer service; automotive experience preferred.
Experience with electric vehicles is advantageous.
Familiarity with IT platforms and applications, including Windows and MS Office.
Strong listening and problem-solving skills to meet customer needs.
Ability to manage and resolve calls independently or escalate as necessary.
Commitment of at least 6 months to the role is required.

#CustomerService #DutchSpeaking #AutomotiveJobs #BarcelonaJobs #CareerOpportunities #JoinOurTeam

German Account Manager – Malaga Spain

Join us in Malaga and leverage your skills to drive growth and customer engagement in cloud solutions!

Location: Malaga, Spain – OBA MALAGA

Job Type: German Account Manager (On-site)

Contract Type: Indefinido

Working Hours: Full-time, Monday to Friday

Salary: €21,000 annually with additional benefits totaling €3,000

Responsibilities:

Manage a portfolio of German SME clients with a focus on growth and long-term retention.
Identify and address client needs, selling appropriate services to enhance customer engagement.
Proactively manage a sales pipeline to achieve and surpass growth targets.
Explore new business opportunities through various sources, including client referrals and related companies.
Ensure delivery of premium value aligned with client goals for a positive experience and advocacy.
Understand client challenges and opportunities to enhance relationships.
Operate effectively in a dynamic and fast-paced environment.

Requirements:

Native-level German and fluency in English, both written and spoken.
Experience working in or with the German market.
Results-oriented with a proactive approach and a focus on exceeding targets.
Creative thinker with a challenger mindset for identifying new business prospects.
Highly organized, able to manage multiple clients at different sales stages.
Ability to work independently and collaboratively to optimize performance.
Exceptional communication and negotiation skills, especially with senior executives.
Proven ability to understand client needs and drive business growth.
Previous sales experience is advantageous.
Strong consultative sales skills and ability to innovate.

Benefits:

Competitive salary and performance bonuses.
Relocation package to assist with moving to Malaga.
Opportunities for career growth and development.
A vibrant and inclusive work environment.
Comprehensive training and professional development programs.

Working Arrangement: This position is office-based. Relocation to Malaga is required.

Technical Support Specialist (Icelandic Language) – Athens, Greece

Join us in sunny Greece and explore the chance to grow professionally and personally in a vibrant and culturally rich environment!

Company: Consult and Result

Location: Athens, Greece

Salary: €1,300 per month plus performance bonus up to €300

Type: Onsite

Overview: Consult and Result is seeking a dedicated and skilled Technical Support Specialist to join our client’s dynamic team in Athens, Greece.

Our client offers an engaging workplace and comprehensive support for your relocation to this vibrant city, including a free flight ticket, hotel stay, and assistance from a local real estate agency.

Benefits:

Competitive monthly salary with performance bonus opportunities.
13th and 14th-month salary provisions.
Free online Greek language courses.
Relocation package including a free flight ticket and hotel accommodation upon arrival.
Continuous support to help you settle in, including assistance with finding housing in Athens.

Responsibilities:

Provide technical support and troubleshooting for clients using the Icelandic language.
Assist with inquiries and resolve issues related to hardware and software.
Communicate effectively with customers via phone, email, and other channels.
Collaborate with team members and other departments to resolve complex issues.
Maintain detailed records of customer interactions and technical issues.

Requirements:

Fluency in Icelandic and proficiency in English.
Previous experience in technical support or a related field.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Willingness to relocate to Greece and adapt to a hybrid work environment.

How to Apply: If you are interested in this exciting opportunity, please contact our recruitment team for more information. We are looking forward to helping you take the next step in your career with confidence in the beautiful city of Athens.

For more details, connect with us or reach out to the recruiter directly.