Polish Technical Support Representative In Greece

Full time @Max Org posted 2 months ago in Technical Support Specialist
  • Thessaloniki, Athens View on Map
  • Post Date : October 25, 2024
  • Apply Before : October 28, 2026
  • Salary: €1,045.00 - €1,100.00 / Monthly
  • 0 Application(s)
  • View(s) 17
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Job Detail

  • Job ID 697
  • Offered Salary  1000

Job Description

Ready to embark on your next adventure? Apply now!

Job Opportunity: Technical Support Specialist (Polish Speaker) in Athens, Greece

Do you have a knack for technology and a passion for customer service? We are seeking a Polish-speaking Technical Support Specialist to join our team in Athens, Greece. This is an on-site role offering an exciting blend of customer service and technical support.

Key Responsibilities:

  • Provide frontline support to Android users via inbound calls, chats, and emails.
  • Assist customers with account settings, downloading and installing apps and content, refund requests, payment account setup, and troubleshooting related issues.
  • Allocate 60% of your time to customer service duties and 40% to technical support.

Technical Requirements:

  • Familiarity with Windows and OSX file systems.
  • Ability to troubleshoot common PC, MAC, and Mobile issues.
  • Advanced knowledge of MAC, iOS, and Android operating systems.
  • Competence in following technical troubleshooting steps and navigating iOS and Android interfaces.

Benefits:

  • Competitive base salary ranging from €1,045 to €1,100.
  • Performance bonus ranging from €200 to €300.
  • Relocation package includes a flight ticket and hotel stay.
  • Additional salary payments (13th and 14th month pay).

Why Join Us?

This is a fantastic opportunity to work in a dynamic environment and gain international experience in the heart of Athens. If you are a technology enthusiast with strong problem-solving skills and a passion for helping others, we encourage you to apply.

Required skills

Call Center Exexutive Customer Service Customer Support Proficiency in Polish (C2 level) tech-savvy Technical Support

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