Technical Support Specialist (Norwegian Speaking) – Greece

Hybrid Remote @Max Org posted 2 months ago in Technical Support Specialist
  • Thessaloniki, Athens View on Map
  • Post Date : October 25, 2024
  • Apply Before : October 28, 2026
  • Salary: $1,200.00 - $1,500.00 / Monthly
  • 0 Application(s)
  • View(s) 17
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Job Detail

  • Job ID 705
  • Offered Salary  1000

Job Description

Become a part of our team and contribute to delivering exceptional technical support for renowned global platforms!

Job Overview: Join our innovative technical support team, assisting customers with technical inquiries and troubleshooting across a variety of platforms and applications. This position offers a mix of remote and onsite work, providing flexible opportunities to engage in dynamic problem-solving environments.

Key Responsibilities:

  • Deliver Tier 2 technical support for a range of applications and services through chat, email, and phone.
  • Assist customers with technical issues related to Google platforms, including Play Store, YouTube settings, and other Google applications.
  • Manage and resolve customer inquiries efficiently, handling up to 20-25 cases per day.
  • Utilize multiple support tools and internet applications to perform troubleshooting and provide effective solutions.
  • Support business customers, including content creators and monetized partners, with account settings and content queries.
  • Develop and maintain advanced knowledge of internet applications, browsers, MS Office, and Google Ads.
  • Multitask effectively, managing multiple channels and interactions seamlessly.

Qualifications:

  • Native or near-native proficiency in Norwegian.
  • Strong communication skills in English (C1 level or higher).
  • Excellent written communication skills.
  • Advanced ability to use internet applications, browsers, and MS Office.
  • Solid PC knowledge and technical skills.
  • Minimum typing speed of 25 words per minute with 85% accuracy.
  • Multitasking proficiency and strong problem-solving skills.

Salary and Benefits:

  • Competitive monthly salary of €1,500.
  • Bonus potential up to €300 monthly based on performance.
  • Opportunities for professional growth and skill enhancement.
  • Flexible working arrangements, including a combination of home-based and onsite work.

Become a part of our team and contribute to delivering exceptional technical support for renowned global platforms!

Required skills

English C1 Multitasking Native / Proficiency in Norwegian tech-savvy Technical Support

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