Customer Support Representative (Norwegian Speaking) – Greece

Hybrid Remote @Max Org posted 2 months ago in Customer Service Representative
  • Thessaloniki, Athens View on Map
  • Post Date : October 25, 2024
  • Apply Before : October 28, 2026
  • Salary: $1,029.00 - $1,300.00 / Monthly
  • 0 Application(s)
  • View(s) 16
Email Job

Job Detail

  • Job ID 706
  • Offered Salary  1000

Job Description

Join our team and be part of an exciting journey to provide exceptional customer service in an international environment!

Job Overview: Join our dynamic customer support team, providing exceptional service and support to our Norwegian-speaking customers across a range of products and services. This role offers a blend of remote and onsite work, giving you flexibility and the chance to engage with customers and colleagues in diverse ways.

Key Responsibilities:

  • Deliver outstanding customer support through active listening and effective communication.
  • Handle inbound calls, chats, social media posts, and emails related to various customer inquiries, including billing, technical issues, and product information.
  • Utilize multiple CRM tools and systems to accurately source and input customer data during interactions.
  • Troubleshoot issues remotely and provide solutions or arrange service appointments when needed.
  • Build strong relationships with customers, understanding their needs and providing timely solutions.
  • Multitask efficiently across different platforms and tasks to meet customer needs.
  • Continuously improve knowledge and skills through cross-training and skill enhancement.

Qualifications:

  • Native or near-native proficiency in Norwegian.
  • Good communication skills in English (B2 or higher).
  • Excellent verbal and written communication skills.
  • Prior experience in a call center environment is preferred but not required.
  • Advanced PC knowledge and technical aptitude.
  • Ability to work in a fast-paced setting and handle multiple tasks simultaneously.
  • Strong problem-solving skills and ability to capture relevant customer data.

Salary and Benefits:

  • Competitive monthly salary ranging from €1,029 to €1,300.
  • Bonus potential: Up to €200 monthly, based on performance.
  • Opportunities for skill development and career growth.
  • Flexible work arrangements, including both home-based and onsite work.

Required skills

Customer Service Customer Service Representative Customer Support Customer Support Specialist Native / Proficiency in Norwegian Technical Support

Other jobs you may like

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 2Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Answers

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.