Finnish-Speaking Technical Support Specialist – Athens, Greece

Full time @Max Org posted 2 months ago in Technical Support Specialist
  • Athens, Greece View on Map
  • Post Date : October 25, 2024
  • Apply Before : October 28, 2026
  • Salary: $1,000.00 - $1,300.00 / Monthly
  • 0 Application(s)
  • View(s) 7
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Job Detail

  • Job ID 684
  • Offered Salary  1000

Job Description

This position is ideal for tech-savvy Finnish speakers looking to develop their career in technical support while experiencing life in vibrant Athens, Greece.

We are seeking skilled Finnish-speaking professionals to join our technical support team in Athens, Greece. This role offers an exciting opportunity to provide advanced technical assistance for a range of digital products and services.

Key Responsibilities:

  • Provide Tier 2 technical support via chat, email, and phone
  • Assist customers with troubleshooting complex issues related to digital platforms and apps • Support content creators and monetized partners with account management and content-related problems
  • Handle 20-25 cases per day across multiple channels
  • Utilize and maintain customer relationship management (CRM) systems
  • Stay updated on product features and technical specifications

Qualifications:

  • Native or fluent proficiency in Finnish
  • Excellent English communication skills
  • Strong technical aptitude and problem-solving abilities
  • Experience in IT support or related technical field preferred
  • Ability to multitask and handle multiple chat sessions simultaneously
  • Patient and empathetic approach to customer service

We Offer: 

  • Base salary: €1,300 per month
  • Monthly performance bonus: €260 – €300
  • 13th and 14th month salary
  • Relocation package: Free flight ticket and 2 weeks hotel accommodation
  • Assistance with finding long-term housing through partner agency
  • Comprehensive training program
  • Career growth opportunities in a dynamic tech environment

Location: Athens, Greece (on-site)

This position is ideal for tech-savvy Finnish speakers looking to develop their career in technical support while experiencing life in vibrant Athens, Greece.

Hashtags: #FinnishTechSupport #TechnicalSupportAthens #FinnishSpeakerJobs #TechCareersGreece #BilingualITSupport #ContentCreatorSupport #Tier2Support #FinnishLanguageTech #RelocateToAthens #InternationalTechCareers

Required skills

Customer Support Fluency in Finish and English Technical Support

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