Technical Support Specialist (Norwegian Speaking) – Greece

Hybrid Remote @Max Org posted 2 months ago in Technical Support Specialist
  • Thessaloniki, Athens View on Map
  • Post Date : October 25, 2024
  • Apply Before : October 28, 2026
  • Salary: $1,200.00 - $1,500.00 / Monthly
  • 0 Application(s)
  • View(s) 16
Email Job

Job Detail

  • Job ID 705
  • Offered Salary  1000

Job Description

Become a part of our team and contribute to delivering exceptional technical support for renowned global platforms!

Job Overview: Join our innovative technical support team, assisting customers with technical inquiries and troubleshooting across a variety of platforms and applications. This position offers a mix of remote and onsite work, providing flexible opportunities to engage in dynamic problem-solving environments.

Key Responsibilities:

  • Deliver Tier 2 technical support for a range of applications and services through chat, email, and phone.
  • Assist customers with technical issues related to Google platforms, including Play Store, YouTube settings, and other Google applications.
  • Manage and resolve customer inquiries efficiently, handling up to 20-25 cases per day.
  • Utilize multiple support tools and internet applications to perform troubleshooting and provide effective solutions.
  • Support business customers, including content creators and monetized partners, with account settings and content queries.
  • Develop and maintain advanced knowledge of internet applications, browsers, MS Office, and Google Ads.
  • Multitask effectively, managing multiple channels and interactions seamlessly.

Qualifications:

  • Native or near-native proficiency in Norwegian.
  • Strong communication skills in English (C1 level or higher).
  • Excellent written communication skills.
  • Advanced ability to use internet applications, browsers, and MS Office.
  • Solid PC knowledge and technical skills.
  • Minimum typing speed of 25 words per minute with 85% accuracy.
  • Multitasking proficiency and strong problem-solving skills.

Salary and Benefits:

  • Competitive monthly salary of €1,500.
  • Bonus potential up to €300 monthly based on performance.
  • Opportunities for professional growth and skill enhancement.
  • Flexible working arrangements, including a combination of home-based and onsite work.

Become a part of our team and contribute to delivering exceptional technical support for renowned global platforms!

Required skills

English C1 Multitasking Native / Proficiency in Norwegian tech-savvy Technical Support

Other jobs you may like

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 2Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Answers

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.